What Our Legal Terms Actually Cover
Our terms apply from the moment you submit your registration form and extend through every transaction you make — whether that is a QRIS scan, an OVO wallet transfer, a GoPay top-up, or a DANA bank-linked deposit. The terms define the rights you hold over your
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account data, the conditions under which we can suspend access, and the process for raising a formal dispute. Access to certain features depends on local law, and we will tell you clearly inside your account dashboard when a restriction applies to your region. We retain transactional
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records for the period required by applicable regulations, and you may request a summary of the data we hold about you at any point through our support channel. All disputes are first handled through our internal review process before any external escalation is considered.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.